Privacy Policy

1. Introduction

TMJP BPO Services Inc. (“Company”, “we”, or “our”) provides this privacy notice to explain how and why we may collect, retain, use, and/or share (“process”) personal information when you use our services, such as when you: 

• Visit our website at www.tmjpsolutions.com, or any of our websites that link to this privacy notice.

Do you have any questions or concerns? This privacy statement can assist you in better understanding your privacy rights and options. Please do not use our Services if you do not agree with our policies and procedures. If you have any more questions or issues, please email us at contact@tmjpbpo.com.

2. Information We Collect

The company may collect the following types of personal information:

2.1. Information You Provide

• Contact Information (e.g., name, email address, phone number).
• Employment information (e.g., job title, company name, work address).
• Payment and billing details for transactions related to our services.

2.2. Information Collected Automatically

• Log data (e.g., IP address, browser type, operating system).
• Usage data (e.g., pages visited, interactions with our services).

2.3. Cookies and Similar Terminologies

Cookies and other similar technologies are used to enhance the user experience and collect data about how you use our services. You can set your internet browser to turn off cookies, but this could lead our website to malfunction. 

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Providing and improving our services to you. 
• Responding to your inquiries and requests.
• Processing transactions and billing for our services.
• Sending you relevant information and updates about our services.
• Analyzing usage patterns and trends to improve our website and services.
• Complying with legal obligations and resolving disputes.

4. How We Share Your Information

The Company may share your personal information with:

• Third-party service providers who support us offer our services (for example, payment processors and IT support).
• Affiliates and partners to fulfill our contractual obligations.
• Legal authorities or other entities when required by law or to protect our rights and interests.
• Other parties involved in a merger, acquisition, or sale of assets. 

As a compliance with Data Privacy Act of 2012 and as stated by our Company Security Policies, TMJP BPO Services is restricted to sell, rent, or lease any personal and/or confidential information to any third parties for marketing purposes.

5. Data Safety

To protect your personal information against unauthorized access, disclosure, modification, or destruction, the firm implements adequate administrative, technological, and physical safeguards. However, no form of Internet transmission or computer storage is completely safe. As a result, we cannot guarantee complete security.

Mina Tsuchiya
President & Chief Executive Officer
TMJP BPO Services Inc.

Established: April 2016
Revised: June 2023